Last updated September 1, 2019
At Mindtrunk, we value the trust you place in us when you visit one of our websites or use one of our web services. We’ve built an enduring reputation for using technology and data to bring transparency, integrity and efficiency to everyone we serve. Part of our commitment to transparency and integrity is making sure you understand what data we collect, how we use it and how it may be shared.
What is personal information?
By personal information, we mean information that can be used to identify, locate, or contact you, whether used alone or when combined with other identifying information. Personal information does not include information lawfully made available from government records or de-identified or aggregated consumer information.
This website and all of the tools and services on our websites are owned and operated by Mindtrunk. By visiting www.mindtrunk.com and/or licensing and using our products and services including, but not limited to, Appia®, Bid Express®, Doc Express®, and Mobile Inspector® (collectively referenced as “Services”), you accept the practices described in the policy. This Policy applies to the use of any Mindtrunk websites or services which either link directly to this Policy, display this Policy, or otherwise indicate that this Policy applies (collectively referenced as “Sites and Services”). "Preview," "Beta," "Promotional," or other similar types of non-standard or pre-release software, services, or websites may be governed by different or additional terms, such as a non-disclosure agreement or other terms. In some cases, certain software, websites or services from companies other than Mindtrunk (i.e.: American Association of State Highway and Transportation Officials (AASHTO)) will be governed by separate policies owned by those companies.
We want you to know that we collect personal information actively and passively, and we sometimes obtain information from third-party sources. This means that when you use our Sites and Services, we sometimes require you to provide personally identifiable information when you want to take specific actions like registering for our services, placing a bid, uploading images, etc. In addition, when using our Sites and Services, our Sites and Services passively collect personally identifiable information as necessary to ensure the Sites and Services are operating effectively for our users. For example, this is a necessary step to ensure bids are transmitted accurately and that you have appropriate access to any Mindtrunk service you license. Finally, we receive information lawfully made available from publicly available government records such as final bid submission information supplied to us by government agencies (third-party sources) and used by Mindtrunk to incorporate into the Services. To learn how we obtain publicly available data and how we use it, click here.
Collecting for Business Purpose
Collecting for Commercial Purpose
Disclosure Charts Outlining Data Collection By Service
To submit a request to opt out of personal information being shared with third parties, click Do Not Sell My Info.
Personal Information Required to Use Services
User-Controlled Access to Personal Information and Data
Certain Mindtrunk Sites and Services allow you to submit personal information and upload data where you control access to that information and data. For example, the Appia and Doc Express services as well as Mindtrunk Hosting Services allow you to input and control access to your data. You also control the users you allow to access and control your data.
Mindtrunk will not access this data unless you, the licensee, specifically direct us to do so. Mindtrunk will not allow third party access to this data, unless Mindtrunk needs to do so or is required to do so in order to (a) comply with the law when there is a clear, unambiguous legal duty to do so; (b) protect the property or rights of Mindtrunk or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act in a good faith belief that such access or disclosure is necessary to protect the personal safety of Mindtrunk employees, customers or the public.
Mindtrunk Access to Personal Information and Data
We may access or disclose your data in order to: (a) comply with the law when there is a clear, unambiguous legal duty to do so; (b) protect the property or rights of Mindtrunk or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act in a good faith belief that such access or disclosure is necessary to protect the personal safety of Mindtrunk employees, customers or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets — but only if this information is required by a clear legal duty and to the barest extent permitted to preserve the scope of the confidentiality of that personal information.
What We Share with Third Parties
What We Share with Third Parties
Here’s what we may share and why:
Mindtrunk Bidding Services - Troubleshooting
You may request access to the specific pieces of personal information collected about you in the 12-month period ending on the date of your request. These disclosures include:
You may request we delete your personal information. Upon verification of your request, we will delete personal information that is not lawfully made available from federal, state, or local government records and which is not maintained for a permitted purpose under the California Consumer Privacy Act (CCPA) or similar law. Permitted purposes include:
You may opt-out of the sale or disclosure of personal information that is not publicly-available information derived from a governmental entity and which is not maintained for a permitted purpose under the CCPA or similar law. Mindtrunk provides several channels for users and their authorized agents to opt out, review and request changes to their communication preferences.
Here’s how to opt out:
Note: If you have provided more than one email address to us, you may continue to be contacted unless you request to unsubscribe each email address you have provided.
Our responsibility. Mindtrunk is committed to protecting the security of your data. We follow the National Institute of Standards and Technology (NIST) and other national cybersecurity and privacy standards to develop and audit our security processes. We use a variety of security technologies and procedures to help protect your data from unauthorized use, access or disclosure. For example, we store the data we collect on computer systems with strict limited administrative and physical access and in controlled facilities. When we transmit certain sensitive data over the internet, we always protect it using encryption.
Your responsibility. If a username and/or password is used to help protect your accounts and data, it is your responsibility to keep your information confidential and your internet connection secure. Do not share this information with anyone. If you share a computer with anyone, you should always log out before leaving an Mindtrunk Site or Service to protect access to your data from subsequent users.
Here’s how cookies help us monitor site analytics:
Mindtrunk utilizes a third-party website analytics service to monitor visitor trends on our website. The service, Google Analytics, sets a cookie - a small, unique text file - on your computer so we can monitor site traffic. Mindtrunk uses the information gathered to make your browsing experience more enjoyable. The cookie is for tracking purposes only and is not used to gather or to distribute personally identifiable information. For more information on Google Analytics, visit http://www.google.com/analytics/.
Here’s how behavior display ads, retargeting ads, and targeting cookies work on our social media:
Here’s how web beacons and cookies work with our third party vendors:
Third Party Vendors: Mindtrunk may occasionally hire other companies or contractors to provide limited services on our behalf, such as the processing of mailings, technical or engineering support, site hosting, payment processing, or performing statistical analysis of our sites or services. Those service providers will be permitted to obtain only the information they need to deliver the agreed upon service. They are required by agreement to maintain the confidentiality of the information and are prohibited from using the information for any purpose other than delivering the service to Mindtrunk in accordance with our policies. However, our vendors may use aggregate data for fraud detection to help improve their services.
Social Media Widgets: Our site occasionally includes social media features, such as the Facebook Like button or Share button, and widgets, such as interactive mini-programs. These features may collect your IP address, which page(s) you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy statement of the company providing the features.
You may also choose to opt out of the collection and use of information for ad targeting through industry-standard websites such as https://optout.aboutads.info/?c=2&lang=EN or www.networkadvertising.org/choices.
Mindtrunk may need to change this Policy in order to comply with or adapt to legal, technical, or business developments. When these changes affect the way we collect and use your personal information, Mindtrunk will provide you with an additional notice.
The date at which this Policy was last revised is always available at the beginning of the Policy. Historical editions of the Policy are available for your review here.